Q: How long does an installation take?
A: Most of our projects take between one and three days to complete.

Q: How long will my windows be removed from my house?
A: We replace windows in the same day. On any given day, we only take out windows that we’ll replace by day’s end. There’s no exposure to the elements or security issues.

Q: How can I tell if I need new windows?
A:  Here are some sure signs that your old windows need to be replaced:

• Difficult to open or close
• Drafty, with air leaking through or around the window
• Excessive condensation on the inside of the window panes
• Windows rattle in the wind
• Paint chipping or peeling
• House is always too cold in winter – or too hot in summer

Q: How can I tell if a window is energy efficient?
A: Check the window’s NFRC rating label. The NFRC (National Fenestration Rating Council) is an independent testing organization that rates the “U-Factor” for replacement windows. This is a measurement of the window’s ability to resist the transfer of heat and cold. U-Factor is the amount of heat transferred through a material. The lower the U-Factor, the slower the rate of heat flow and the better the insulating quality.

Q: What are the differences between wood, vinyl and aluminum windows? Which is best for my home?
A: Frames and sashes can be made of the following materials:

Material	Thermal Resistance	Durability	Maintenance	Cost	Recycled content
Wood	very good	variable	high	high	low
Vinyl or PVC	very good	good*	low	low	very low
Aluminum	bad**	good	very low	low	typically > 95%
Steel	medium	superior	very low	high	> 98%
Fiberglass	very good	very good*	very low	high	medium

* Vinyl and fiberglass frames perform well in accelerated weathering tests. Because vinyl is not as strong as other materials, some vinyl frames are reinforced with metal or composite materials to improve their structural strength.

** Modern aluminium window frames are typically separated by a thermal break made of a polyamide. This greatly increases thermal resistance, while retaining virtually all of the structural strength.

Composites may combine materials to obtain aesthetics of one material with the functional benefits of another.